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Doctor vs. Computer

Doctor sitting at a computer

Courtesy of Microsoft Office

This post was written by CH alum, Amy Behrens. 

Dr. Danille Ofri writes about her experience using electronic medical records for the New York Times. After reading her story, we couldn’t help but think how the small investments in user-centered design research would have big payoffs in healthcare quality, and would improve the experience of both patients and providers.

For more on consumer health messaging in health IT, check out our green paper [PDF – 176 KB].

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