Movie Club: Unrest

Four doodles are gathered in a living room staring forward, as if watching a screen. One is eating popcorn.

Today, dear readers, we want to tell you about a documentary that has some of us at We ❤︎ Health Literacy Headquarters talking. Unrest chronicles filmmaker Jennifer Brea’s experience with a complex and confusing illness: myalgic encephalomyelitis, also called chronic fatigue syndrome or ME/CFS. Through her own story and the stories of others living with ME/CFS, Brea […]

Frequently Asked Question: Should my site use audience-based navigation?

A doodle stands on a stage, and a group of doodles stands around it. One doodle in the crowd says, "Where would I go?" and another says, "But...who am I?" The doodle on stage points at the crowd and says "YOU get a navigation, and YOU get a navigation!"

Here at We ❤︎ Health Literacy Headquarters, one question we get over and over again is: Should my site use topic-based or audience-based navigation? Let’s back up for a minute and review the basics. Topic-based navigation is when a site is organized into sections based on different topics or user tasks — like Audience-based […]

Spread the Word: Skip “Transmit”

Two doodles are standing next to each other. One has its hand up to its face and is saying, "Gee...what're you up to now, Doctor Doomento?" The other doodle is wearing a pasta strainer on its head. There are lightning bolts and an antenna sticking out from the top, and the bottom is plugged into an outlet. The doodle is saying "Transmitting the flu to the entire world!"

It’s time for yet another installment in our “use simpler words” series. This week’s target: “transmit.” Why? Because this verb sounds like it’s straight out of a sci-fi novel or a radio operator’s guide. And you usually hear “transmission,” the related noun, when someone’s talking about cars. Consider these examples: The flu can be transmitted […]