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Category Archives: Usability

It’s interactive!

Dec
28
2017
by We ♥ Health Literacy
2 web pages stand on a stage, as one sings, "I've got your click and drags, sliders and state changes!" and the audience remarks that the other one looks a bit static.

The internet has given us so much: Grumpy Cat, Baby Monkey, and — a recent fave — NPR’s accidental #Ramona phenomenon. But there’s another reason we’ve been appreciating the web so much lately, dear readers. It offers a ton of options for getting people to pay attention to and engage with health information in new […]

Comment Category: Design for Health, Health Literacy, Usability, We Heart Health Literacy

Color Me Accessible

Nov
30
2017
by We ♥ Health Literacy
Three doodles stand next to one another, wearing blue beanie hats. The first one says, "You mean we've been accessible this WHOLE TIME?!" The second one says, "Good ole #008290!" The third one says, "I...feel so...compliant!"

Here at We ❤︎ Health Literacy Headquarters, we always have accessibility in mind — but on this day each year we think about it with a little extra love. That’s because it’s Blue Beanie Day, a worldwide celebration of the importance of web design that makes content accessible to and usable for people with a […]

Comment Category: Design for Health, Usability, We Heart Health Literacy

User Testing Here, There, and Everywhere

Oct
19
2017
by We ♥ Health Literacy
A split screen of "Remote testing then" with 2 doodles talking through tin cans, and "Remote testing now" with a doodle communicating through a video screen, headset, and drone.

Today, we’re digging a little deeper into a topic near and dear to our ❤︎s: user testing! Diehard We ❤︎ Health Literacy fans have read our tips and musings on user testing techniques like focus groups, usability testing, and tree testing. One question we get a lot is: “Where do I actually do the testing?” […]

1 Comment Category: Health Literacy, Usability, We Heart Health Literacy

Spotlight on TB Educational Materials

Aug
24
2017
by We ♥ Health Literacy
Doodles crowd around a health material saying "Behold! Health lit best practices in action!" "S..so...visual..." "The messages are so clear!" "It's so well researched I can't even..." and "Holy wow that's a lot of languages!"

As you know, dear readers, we’re full of nerd love for stuff like public health books, board games, and (duh) Hamilton. But what do we ❤ the most? Health materials designed with the target audience in mind, of course. They make us weak in the knees, put stars in our eyes… and apparently even inspire us to […]

Comment Category: Health Literacy, Plain Language, Usability, We Heart Health Literacy

If You Build It, They Will Come

Jun
29
2017
by We ♥ Health Literacy
A doodle in a kayak paddles up to a small tropical island, saying "Howdy! Could you point me in the direction of the About page?" while a webpage, who is sitting on the island wearing sunglasses and drinking a drink, points.

So, you’ve chosen the platform you’re going to use to build your own website, you’ve written some content, and you’re ready to put it all together. How can you help people navigate around your oh-so-engaging and informative webpages? Never fear, dear readers! We’ve got some tried-and-true tips for you. First, think about where your content […]

1 Comment Category: Health Literacy, Usability, We Heart Health Literacy

Dude, Where’s My Content?

Jun
08
2017
by We ♥ Health Literacy
A website says "check out my new search!" as another website admires, exclaiming, "Wow! Where do I get one?"

Sometimes, in internet-land, users go to a website with the express goal of just poking around — you know, e-wandering until they find something they’re interested in (or until they don’t and move on). But when it comes to health content, people are usually looking for something specific — like information about a recent diagnosis. And that, […]

2 Comments Category: Health Literacy, Usability, We Heart Health Literacy

Testing Techniques Part 7: Collaging

May
24
2017
by We ♥ Health Literacy
Doodles make collages, saying "These are my innermost thoughts and dreams!" as a scientist Doodle looks on and takes notes.

Does the term “collaging” ring any bells for you, dear readers? From elementary school art class, perhaps? Maybe you pasted together images that represented who you were or what you wanted to become, and together they created a clearer picture than you could have communicated with words alone. That’s also the idea behind collaging as a […]

Comment Category: Health Literacy, Usability, We Heart Health Literacy

The Title Worth a Thousand Words

Apr
27
2017
by We ♥ Health Literacy
A Doodle says "Behold my amazing data!" while pointing to a chart reading "Untitled Chart", with rows labeled "cereals", "obstacle courses", and "potato", as other doodles look on, saying "What the heck is this?"

We’ve all seen it: the slick report or presentation with fancy-looking charts and graphs that, despite your enthusiasm and effort, you can’t make heads or tails of. The author or presenter is trying to make an important point, but you’re left squinting at the chart, struggling to remember what you learned in 10th grade about […]

1 Comment Category: Design for Health, Health Literacy, Usability, We Heart Health Literacy

Personas with Personality

Dec
29
2016
by We ♥ Health Literacy
2 distraught doodles sit at a table saying "how will we ever solve this UX problem?!" while a 3rd points to a persona and says "Guys! Calm down and ask yourself: what would Janice do?"

Here’s a completely unsurprising statement: at We ❤︎ Health Literacy Headquarters, we’re big fans of catering to users’ needs. But here’s where things can get tricky: if you’re building something complex, like a new health website, you might have several audiences with different goals. How can you be sure you’re meeting all of their needs? […]

Comment Category: Health Literacy, Usability, We Heart Health Literacy

Blue Beanie Day: Web Accessibility for All

Nov
30
2016
by We ♥ Health Literacy
Illustration of a smiling doodle wearing a blue beanie.

Here at We ❤︎ Health Literacy Headquarters, we spend a lot of time talking about how health literacy and clear communication can help us reach our audiences with important health messages. And, as we’re sure you know by now, a key piece of that puzzle is creating accessible web content — content that everyone can […]

Comment Category: Design for Health, Health Literacy, Usability, We Heart Health Literacy

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