Inspiration and Innovation at UPA Boston’s 11th Annual Usability & User Experience Conference

How can organizations better involve clients in the design process? Are formal written reports the best way to communicate usability test findings? How can we engage new users in mobile and Web-based games for behavior change? These were a few of the questions that were explored at the 2012 UPA Boston Conference. UPA 2012 allowed […]

Day Two of Innovation at DHCX

Before we give our highlights from Day Two of the Digital Health Communication Extravaganza, let’s add our voice to the chorus of attendees who were provoked by Sekou Andrews’ performative speech that closed Day One! Deeply touching (and amusing!), it was a superb example of using storytelling to talk about complex problems and solutions — […]

Extreme Digital Health Communication: CommunicateHealth Reports From DHCX

At CommunicateHealth, we believe that digital health communication is an important piece of the health communication puzzle. So we’re excited to bring you a few highlights from sessions at the Digital Health Communication Extravaganza, where we’ve been soaking up some of the very latest innovations on the topic. It’s only Day One, and we’ve already […]

Doctor vs. Computer

Doctor sitting at a computer

This post was written by CH alum, Amy Behrens.  Dr. Danille Ofri writes about her experience using electronic medical records for the New York Times. After reading her story, we couldn’t help but think how the small investments in user-centered design research would have big payoffs in healthcare quality, and would improve the experience of […]

Older Generations Catching Up to the Millennials

Older adult using a laptop

This post was written by CH alum, Amy Behrens.  A recent report from the Pew Internet & American Life Project offers new insight into online behaviors of each generation.  The most interesting aspect of this report is not how the generations vary, but how similar behaviors are across all generations. Most Internet users, regardless of age, […]

Health in the Palm of Your Hand

17 percent of cell phone users have used their cell phone to look up health or medical information, according to a study from the Pew Internet and American Life Project. That number may seem low, seeing as apps and smartphones are all the rage, but the key to this statistic is who makes up that […]