How do you help people choose the right health insurance plan?
CommunicateHealth worked with Clear Health Analytics to revamp their ClearHealthPlanSelector tool. This tool allows users to enter basic location, demographic, and health data to see a list of health insurance plans available to them — including how much each plan will actually cost. It even explains what a deductible is in plain language!
Our team developed mock-ups and a clickable prototype — including creating intuitive, plain language labels and content to help improve health insurance literacy. We then conducted prototype testing with adults with limited health literacy skills and provided usability recommendations to further improve the tool.
Client: Clear Health Analytics