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UX Design of a Healthy Homes Website

How do we make environmental health content resonate with consumers — most of whom don’t connect “home” with “health”?

The new HealthyHomes.hud.gov will be a one-stop shop for consumers to get clear, actionable environmental health and safety information from multiple federal agencies.


  • Conducted extensive formative research with consumers and health professionals across the country
  • Conducted usability research and prototype testing
  • Researched and developed plain language content for more than 40 healthy homes topics
  • Created a suite of marketing tools to support the site’s launch, including an infographic, social media guidance, videos, press releases, and e-newsletters

Client: U.S. Centers for Disease Control and Prevention, National Center for Environmental Health