Frequently Asked Question: How do I recruit participants with limited health literacy skills?

Illustration of a feedback session sign up.

As we may have mentioned once or twice, we ❤ testing with your target audience — especially when the audience is people with limited health literacy skills. Your product will be more useful, relatable, and relevant because of it. But recruiting participants with limited health literacy skills isn’t easy. After all, you can’t just walk up to someone … Continue reading

Keep an Eye on “Monitor”

Illustration of a stick figure about to chop an old computer monitor with an ax.

Because it’s our — err, we meant your — favorite kind of post, we’ve got another installment of our unofficial “use simpler words” series. On the chopping block this week: “monitor.” Consider these somewhat vague statements: We’ll be monitoring your blood pressure from now on. Monitor your child’s fever to make sure it’s not getting higher. Use … Continue reading

2015 Health Literacy Events

Illustration of heath literacy events.

National events and conferences are great places to pick up new ideas, get perspective and inspiration, and strengthen your health communication muscles. They’re also excellent opportunities to meet other health literacy advocates, swap resources, and share strategies. Here are just a few of our favorite health literacy events coming up this year: Institute for Healthcare … Continue reading

How do you explain “co-pay” in plain language?

Illustration of a stick figure holding the word co-pay

Because of the Affordable Care Act, more people are getting health insurance than ever before. Yay! On the less fun side of things, these new customers are wading through a pile of complex terms. Words like premium, deductible, co-insurance, and co-pay are just the beginning (don’t get us started on actuarial value). It’s enough to make anyone’s … Continue reading