This post was written by Molly McLeod.
Last week, Sandy, Ana and I joined hundreds of other designers, user experience experts, and patient advocates at the Healthcare Experience Design Conference. We heard from speakers on a range of topics, from behavior-changing games to the healthy workplace of the future.
Sandy and I presented on reader-centered design, focusing on involving individuals with limited literacy in the user-centered design process and improving web readability with typography. Not to brag, but we got a lot of positive feedback on our practical, actionable tips.
You can view our presentation online, and soon a video of the presentation will be available.
Nearly 3,000 tweets with the #hxd2013 hashtag were posted throughout the conference, here are a few of our favorites:
On health and design:
MobiHealthNews @MobiHealthNews: @AmyCueva at #hxd2013 emphasizing the role of research in health design: commission, share, use, and do research.
Mike Miliard @MikeMiliardHITN: McDaniel: “enormous potential to bring designers in” to healthcare…”raising the design bar is super important” for better care. #hxd2013
Richard Anderson @Riander: “Design should not sit on top of medicine; UX is medicine” @jamie_heywood of http://PatientsLikeMe.com #hxd2013
On behavior change:
Jane McGonigal @avantgame: I believe game design will do more good than pharmaceuticals in next century to treat anxiety pain and depression #hxd2013
Marie Connelly @marieconnelly: Nice point from @nireyal, “Habits aren’t created, they’re built.” Echoing @avantgame‘s great keynote. #hxd2013
bacigalupe @bacigalupe: The holy grail of health design is in the slow health behavior changes that are kept through time. @KPhealthyfun #hxd2013
Ctr Connected Health @connectedhealth: #hxd2013 also key to behavior change: find a patient’s passion and celebrate their success – @SobelDavid
Chris Hass @chrishass: What I learned today: More than sympathy, patients want to be empowered. #HXD2013
On personal wellbeing:
CommunicateHealth @CommunicateHlth: Your physical experience will always color your emotional experience… so get more sleep! #hxd2013 #happinessproject #afternoonkeynote
Jill Spaeth @innerspaeth: If we’re going to design for health, we need to make it more fun and easier to use! Via @KPhealthyfun #hxd2013
Rodrigo Martinez @RodrigoATCG: ‘Most traditional healthcare encounters target failures & gaps – we can’t forget the power of celebration!’ @sobeldavid @kpthrive #hxd2013
Thanks to Mad*Pow for organizing such an engaging conference. Seeing so many folks passionate about creating better health experiences gives me hope!