Services

Audience Research

  • Focus groups, interviews, and surveys
  • Usability testing, particularly with people with limited health literacy skills
  • Design thinking workshops with partners
  • Research-based personas and journey maps

Visual User Experience (UX) Design

  • Award-winning website, app, and interactive tool design
  • Branding and concept development
  • Design for usability and accessibility
  • Video and motion graphic design
  • Digital strategy and analytics

Content Strategy Plain Language

  • Plain language health content for digital and print
  • Culturally appropriate messaging in English and Spanish
  • Digital content strategy, information architecture, and search engine optimization (SEO)
  • Content delivery and maintenance planning

Health Communication Campaigns

  • Theory-based behavior change campaigns
  • Partner engagement
  • Social media strategy and delivery
  • Campaign execution and evaluation

Health Literacy and Program Development Consulting

  • Professional training and technical assistance
  • Change management
  • Health literacy assessment tools and guidelines
  • Meeting and event support