Services
Audience Research
- Focus groups, interviews, and surveys
- Usability testing, particularly with people with limited health literacy skills
- Design thinking workshops with partners
- Research-based personas and journey maps
Visual + User Experience (UX) Design
- Award-winning website, app, and interactive tool design
- Branding and concept development
- Design for usability and accessibility
- Video and motion graphic design
- Digital strategy and analytics
Content Strategy + Plain Language
- Plain language health content for digital and print
- Culturally appropriate messaging in English and Spanish
- Digital content strategy, information architecture, and search engine optimization (SEO)
- Content delivery and maintenance planning
Health Communication Campaigns
- Theory-based behavior change campaigns
- Partner engagement
- Social media strategy and delivery
- Campaign execution and evaluation
Health Literacy and Program Development Consulting
- Professional training and technical assistance
- Change management
- Health literacy assessment tools and guidelines
- Meeting and event support