Services

At CommunicateHealth, we offer a variety of strategic health communication services — check out the list below. You can also download our capabilities statements:

Audience Research

  • Focus groups, interviews, and surveys
  • Usability testing, particularly with people with limited health literacy skills
  • Design thinking workshops with partners
  • Research-based personas and journey maps

Visual User Experience (UX) Design

  • Award-winning website, app, and interactive tool design
  • Branding and concept development
  • Design for usability and accessibility
  • Video and motion graphic design
  • Digital strategy and analytics

Content Strategy Plain Language

  • Plain language health content for digital and print
  • Culturally appropriate messaging in English and Spanish
  • Digital content strategy, information architecture, and search engine optimization (SEO)
  • Content delivery and maintenance planning

Health Communication Campaigns

  • Theory-based behavior change campaigns
  • Partner engagement
  • Social media strategy and delivery
  • Campaign execution and evaluation

Health Literacy and Program Development Consulting

  • Professional training and technical assistance
  • Change management
  • Health literacy assessment tools and guidelines

Human-centered design for health

Our talented team helps clients create products and services that can be easily accessed, understood, and used by the people who need them most. How do we know our health information and tools are clear? We co-create and test them with the people who will use them.