Capabilities

CommunicateHealth is a health education and communication firm specializing in improving health literacy through user-centered design, research, and content development.

What We Do

Content Strategy

  • Helping clients figure out what content they have and where it’s coming from
  • Identifying the appropriate voice and tone
  • Developing editorial guidelines that ensure content is consistent and accurate
  • Planning for content development, delivery, and maintenance

Audience Research

  • Identifying appropriate formative research methods
  • Developing research protocols, moderator guides, and testing documents
  • Conducting formative research such as focus groups, in-depth interviews, dyads, collaging, and contextual interviews
  • Conducting usability testing with diverse audiences, particularly adults with limited literacy and health literacy skills
  • Translating research findings into concrete next steps

Visual and Interaction Design

  • Designing for usability and accessibility
  • Developing award-winning print, digital, and multimedia tools
  • Using visual design to simplify complex health information

Plain Language Messaging

  • Developing actionable messages that inspire behavior change
  • Translating scientific and medical information into patient messages
  • Finding new ways to communicate about evidence and risk

Health Literacy Consulting

  • Providing professional training and technical assistance
  • Developing organizational policies and plans to promote clear communication
  • Conducting policy or advocacy activities to improve health literacy
  • Coming up with new ways to measure the clarity of health information

“A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.”
— Antoine de Saint Exupery

What We Make
Websites. Print. Interactive Tools. Infographics. Messages. Your Project?